Integrating vTiger with Asterisk | vTiger & Asterisk PBX Integration

vTiger & Asterisk PBX Integration

Integrating vTiger with Asterisk is a complete Call Center Software solution to help manage your existing customers and new sales leads.

Asterisk® is an open source PBX, telephony engine and telephony applications toolkit which allows users to make and receive calls from software phones (softphones) using their computer. Besides, integrating vTiger with Asterisk will allow users to use vTiger to create calls and receive notifications on incoming calls using the Asterisk Call Manager API provided by Asterisk.

Asterisk PBX CRM Integration gives you following Features:

The following features are provided:
asterisk pbx

Users may use their computers to make and receive phone calls using software phones thanks to the open source PBX, telephony system, and toolkit known as Asterisk (softphones). Calls may be made and received directly from the CRM. Additionally, by eliminating switching between CRM and Telephony solutions, you may save time. Furthermore, do not miss any specifics of any conversations. You may use click-to-call directly from a lead or contact record in the CRM. In incoming calls, you may see the callers’ contact information on the screen. It also allows you to instantly generate opportunities and contacts from the incoming call popup.

Furthermore, all calls are recorded, so you may review call history at any time. Surprisingly, it records all calls automatically. As a result, you may manage call recordings archives and link them to contact data. Finally, it has secure and resilient user-level access to the system for making and receiving calls.

  1. Make calls by clicking on phone numbers (links) within vTiger. Twilio offers best Voice over Internet Protocol (VoIP) call rates.
  2. Provides notification within vTiger giving details of the caller when a call comes to the user. (Notification appears on the bottom right-corner of the screen.)
  3. View all past calls under PBX Manager module.
  4. Associates the call with the Contact/Organization/Lead record in Activity History section (In the More Information tab).
  5. Setup user extensions through My Preferences (Per user basis).
vtiger asterisk call center

We use current programming methods that make the process incredibly simple and flexible so that we can trigger actions at any point within Asterisk and send the call information to vTiger at any point on any server or trigger calls from vTiger and initiate calls at any point does giving a vTiger asterisk combined experience.

Hire us to integrate these two software to match any kind of business need, getting you a vTiger asterisk feature rich powerful user experience. Integration charges starting from USD5000

10 Steps to Integrate vTiger with Asterisk:

  • Meet Requirements
  • Configuring Asterisk
  • Configuring vTiger CRM
  • Setting User Extensions
  • Making Outgoing Calls
  • Receive Incoming Calls
  • Set Number Formats
  • Set Contexts
  • Call Records
  • Call History