CRM for Auto Repair Shops

Our CRM for Auto Repair Shops is a web based Repair CRM Software that helps manage invoicing, campaigns, accounts, quotes, offers, opportunities, contracts, advance reporting, Servicing, Service Dues and more that works well for any type of Repair business. Besides, the CRM functions optimize the performance of repair shops by improving collaborations and providing clear pipeline visibility. However, it helps customer facing teams by facilitating better cross-selling and up-selling opportunities through alerts.

auto repair shop software
auto repair shop software

a) Monitoring progress and status of service requests made with it’s related technicians. Easily managing all technical teams.
b) Sales pipeline clear visibility & conversion ratios of repair shops / sales executives.
c) Identifying all up-selling / cross-selling opportunities and their relevant products.
d) Record of feed-backs of on ground performances of different models (for R&D).
e) Inventory Management (both parts & vehicles).
f) Customer segmentation

Furthermore, our Auto Repair Shop Software CRM helps monitoring dealerships to increase lead conversions, improve customer service, maximize customer retention and enhance predictive analysis. Basically, CRM optimizes campaign management to generate more leads and quantifies related opportunities to facilitate effectively analyzing ROI and redesigning marketing strategies.

Managing auto technicians was never so easy. As a next generation platform, Automotive Repair Software Solutions edition progressively improves customer experience and helps collaboratively design new products in any and all the related businesses such as Car Wash Service Center, Detail Shop or Car Repair Center. Moreover, its real-time reports and dashboards facilitates clear pipeline visibility, demand forecasting and better sentiment analysis.

Finally, your customers are your company’s greatest asset. The 360° Customer View in our Auto Repair Shop Software open source version helps you understand them better, serve them better, and do business better. Undoubtedly, your dealership can provide consistent service to a customer across all departments, from Marketing, Selling to Cross-Selling, Service and other business functions.

Sales History

View a history of all current and past sales opportunities for an individual customer in this Auto Service CRM

Activities

A consolidated view of all communications between your Repair Shop and the customer including emails,  calls made and received, appointments and tasks

Services

  • Service and Parts leads are handled with the same care and attention as Sales leads.
  • Salespeople are able to view their customers’ current and past service.
  • Service Advisers can quickly and easily follow-up with their customers after a service visit.
  • Data can be extracted in a flash for recalls, phone campaigns and emails campaigns.
  • Create dynamic reports, charts and graphs to know whats working good and whats not.
  • Service Advisers can manage their tasks and appointments in the Auto Service CRM.

More Information related to Automotive Repair Software Solutions