What is a CRM Software and how to use it?

CRM Software improves and automates your Sales, Marketing, Support, Inventory, Billing, etc.

Click here to understand How to Use CRM Software and experience all the below mentioned features.

Now a days CRM Software is used by business both small and mid-sized and even large corporates to manage their front and back office activities.  Apart from sales, marketing and support it can also be used as a single point software to manage billing, inventory and other custom purposes. With our hosted plans you can expect all these features and beyond.

Our CRM Software is more than just a simple automation software. With built-in solutions that range from email marketing, to activity and project management, you can further manage contacts, clients, leads, campaigns, customer support, ticket system, opportunities, reporting, calendar which includes your calls/appointments/meetings etc. and beyond.

Some of the features at a glance below are just few things that you can do with your CRM Software with us.

Sales Force Automation Lead Management Sales Quotes Opportunity Management Account & Contact Management Inventory Management Products Catalog Vendor Management Price Books Purchase Orders Invoices Sales Orders Product Customization Custom Fields Custom List Views Pick Lists Currency Customization Drag & Drop Modules Marketing Automation Campaign Management E-mail Templates Mass Mailing Mail Merge Templates Email integration and Extensions Email Client Outlook Plug-in

Customer Support & Service Trouble Tickets Customer Self Service Knowledge Base Online Knowledge Base Calendar & Activity Management To Dos, Calls & Meetings Activity History Shared Calendar Recurring Events E-mail Notifications Notes Security Management User Management Roles Profiles Groups Organization-level Access Control Reports & Dashboards Key Metrics Customizable Reports Pre-built Reports Pre-built Dashboards Report Folders