Ecommerce CRM Software for Sales Empowerment
The greatest Ecommerce CRM software helps you to store, handle, and fully utilize customer relationship data in particular ways to benefit your business. Basically, it is totally up to you and your company’s aims as to what you require the ecommerce Customer Relationship Management software for.
However, you may use ecommerce CRM software to acquire analytics into your customers’ purchase patterns, buying behavior, and social interactions with your company. You may use this information to improve your merchandise and enhance sales.
The greatest ecommerce CRM would have the following features:
- Simple synchronization with a web store, as well as automated data monitoring
- Simple to use: ready reports, comprehensible graphs and charts, and time-saving functionality
- There are no particular analytics or data management abilities required
- Reports and KPIs for ecommerce
Benefits of Integrating Ecommerce Store with CRM
- Remove the need for human and redundant data entry
- Increase the speed with which information is sent across several systems
- Improve data precision
- Inventory should be synchronized throughout all sales channels
- More sales channels may be easily added
- Increased sales are easily handled
- Throughout the client’s purchasing experience, automate consumer notifications
- Make changes more quickly and effectively, with no time delay between platforms
- Simplify company operations and remove unnecessary procedures
- Free up key resources
List of Ecommerce Stores
- Prestashop
- Magento
- osCommerce
- OpenCart
- ZenCart
- X-Cart
- Virtuemart
- Spreecommerce
- Ubercart
- Tomatocart
- Cubecart
- WooCommerce
- Joomla
- Drupal
The above Ecommerce Software’s are Free and Open Source. If you are using any one of these and intend to automate the process more then you can consider integrating your ecommerce website with any of the Free Open Source CRM Software’s supported by us which you can find here. While your shopping website acts as a front end it needs a more organized back-end to manage other related stuff which are featured only in a complete CRM or an ERP solution. Nevertheless, stay ahead of your competition by integrating the two and experience the features of both as an Ecommerce Customer Relationship Management in one.